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SYSTEM AND METHOD FOR ACTIVE CALL CONCIERGE FOR SU

2020-06-05 来源:乌哈旅游
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专利名称:SYSTEM AND METHOD FOR ACTIVE CALL

CONCIERGE FOR SUPPLEMENTARY CALLSERVICES

发明人:Edoardo Gavita,Nazin Hossain,Mahdi Hirab申请号:US12571597申请日:20091001

公开号:US20110081011A1公开日:20110407

专利附图:

摘要:Systems and methods according to these exemplary embodiments provideactive call concierge services wherein a network tracks users' behaviors with respect to,

for example, supplementary services. When a user invokes a supplementary servicetoward a called party, the network captures this data. The network informs an agent onthe user's device that it should prompt the user to reuse the same supplementaryservice the next time that the user dials the same called party. If the user inputs anacceptance of this suggestion, the user's device automatically appends or adds theservice code associated with the repeated supplementary service to the outgoing callsetup signal.

申请人:Edoardo Gavita,Nazin Hossain,Mahdi Hirab

地址:Laval CA,Brossard CA,Pierrefonds CA

国籍:CA,CA,CA

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